Please read below for RMA Details
All items being returned to NZ Hydrogen must be submitted using this form, including defective equipment and unwanted/unused items being returned for credit.
Please be aware that, if accepted; items returned for credit may incur a restocking fee up to 14% of the original purchase price.
Once you have completed the steps below please allow 2-7 business days for approval. Items must be returned within 14 days of approval. A confirmation email will be sent once the return has been approved or rejected with further details. If you have any queries regarding the RMA process please contact [email protected]